What the Citizen Wants: what the public want from Government – the Scottish Perspective

The IIPS launched in Scotland on 17th March 2010 with its first look at ‘What the Citizen Wants’ from a Scottish perspective. IIPS Chair Dr. Michelle Harrison, and Chris Eynon, Head of TNS-BMRB in Scotland, shared new IIPS research into the public’s expectations of public service delivery in Britain today to see whether Scotland was any different from the rest of the country. This included:

• Public priorities for service delivery in an era of cuts;
• Levels of trust in parliamentary and Government figures;
• Citizens’ views on local versus national decision making;
• Whether the Scottish are different to the rest of Britain in these attitudes;
• The implications of these findings for public service providers and policy makers.

Speakers:
Michelle Harrison, Chair IIPS, CEO, TNS-BMRB
Chris Eynon, Head of TNS-BMRB Scotland

Panellists:
Angiolina Foster, Director of Strategy and Ministerial Support, Scottish Government

TNS-BMRB provides knowledge that helps Government, the private sector and the Third Sector plan and care for society. Our expertise includes the provision of national statistics, public policy analysis, public service performance measurement and improvement, and communications evaluation. We map and measure values, attitudes and behaviours across society, to explore how Britain is changing. Our work informs policy makers across national and local Government at the highest level.

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